CONDOMINIUM / APARTMENT / RESIDENTIAL PROPERTY MANAGEMENT SERVICES
Residential Property Services, Inc., a division of Bruce G. Pollock
& Associates, specializes in third party residential property
management. Our managed property portfolio includes:
Condominium
Associations
Single Family
Homes
Apartment
Communities
Our mission is to
meet the needs of our building occupants and the financial
objectives of our owners.
The following is a list of benefits provided by our full range of
property management services:
Rent
Collection – One of our highest priorities. Our prompt collection
and accurate processing will support the property’s operations and
feed your bottom line.
Marketing
– We’ll develop a program to maximize your tenancy.
Leasing
– We keep current with the market and use that information to
negotiate leases to your maximum benefit. Your rents stay
competitive and units occupied.
Tenant
Retention – Keeping a (good) current tenant is always more cost
effective. The key to financial success. No build-outs, no loss of
rents, no advertising.
Planning
– We’ll analyze the internal and external environment and make
recommendations for achieving your current and future goals.
Maintenance
– Needed repairs are done before they’re a problem. Keeps your
overhead down and results in lower operating costs.
Budgeting
– Within 60 days of taking on the property, we’ll prepare a budget
based on your current and future goals.
Monthly
Financial Reports – Our high-tech software will keep you and your
accountant well informed.
Insurance
– We’ll review your current policies and make recommendations to get
you the best possible pricing.
Tax
Appeals – We’ll review the current tax situation and advise. Our
attorneys do the actual appeal.
Security
– We’ll evaluate the property and correct potential issues before
they become problems.
THE POLLOCK ADVANTAGE
Ten Stepping Stones to Successful Property Management
The
rich heritage of Bruce G. Pollock & Associates and our affiliated
organizations began in 1926, and was founded on a deep and
uncompromising commitment to 100% customer satisfaction. That unwavering
belief exists today, encompassing our residential and commercial
brokerage as well as our property management customers and clients.
Today,
much advertising for real estate services includes the phrase
“full-service.” At Bruce G. Pollock & Associates and our affiliated
organizations, we believe that it’s not enough to simply have
residential and commercial brokerage and property management services
available. We believe true full-service must include professional
specialization, availability, strong commitments to integrity and
ethics, a focus on learning and meeting the individual needs of
customers and clients, and an unwavering belief in the principle of,
“Treat others as you would like to be treated.”
Property
Managers at Bruce G. Pollock & Associates and our affiliated
organizations believe that “banker’s hours” are for bankers. Because of
our commitment to you, we are available 24 hours a day, 7 days a week,
and 365 days a year to rapidly respond to you or any emergency at your
property.
It
has been said that “pleasing all the people all the time” is an
impossible task. At Bruce G. Pollock & Associates and our affiliated
organizations, we believe that the key to pleasing everyone is
consistently treating them with honesty, dignity and respect. This is
true for clients, customers, staff, tenants and contractors.
The
hallmark of a successful real estate investment is professional property
management. All of our property managers have attained the prestigious
Certified Property Manager® (CPM®) designation from The Institute of
Real Estate Management (IREM®) of the National Association of Realtors
(NAR®) This professional designation is earned only after long study and
years of experience. The difference between “every-day” management and
professional management is the difference between simply collecting
rents and increasing the market value of your property.
Two
items used extensively from our arsenal of professional management tools
are state-of-the-art information processing and communications
technologies. Our computers and software packages, operated by trained
staff, provide the competence and flexibility demanded by real estate
investors like you. In addition, we ensure our availability, whenever
we’re needed, through cell phones, pagers, PDAs, Blackberry devices and
e-mail.
We
believe that rapid response is essential. Our centralized location in
our market greatly enhances our ability to respond to a tenant’s or the
property’s needs.
Since
1926, Bruce G. Pollock & Associates and our affiliated organizations
have developed literally hundreds of successful business relationships
with vendors, contractors and individual service providers that allow us
the ability to negotiate the best rates for outside services. This
ability to leverage our purchasing power translates directly to your
bottom line as lower costs.
All
property managers and staff at Bruce G. Pollock & Associates and our
affiliated organizations understand that the community is, in great
part, responsible for our livelihood and that giving back of our time
and effort is an important part of being a community member. Our
community involvement includes local School Boards, Chambers of
Commerce, Central Business Development Authority boards, Hospital
boards, and Human Services groups.
Many
property management companies complain when their clients sell the
properties they manage. No one likes to lose business. At Bruce G.
Pollock & Associates and our affiliated organizations, we recognize that
investors have many reasons for owning real estate. What better
testament to our managing ability than to have our client sell the
property because we’ve done what we were hired to do – increase its
value! |